Incidents | CADENAS GmbH Incidents reported on status page for CADENAS GmbH https://status.cadenas.de/ https://d1lppblt9t2x15.cloudfront.net/logos/32d211ce6de8cdb3bfacec6000cc0111.png Incidents | CADENAS GmbH https://status.cadenas.de/ en Network Maintenance https://status.cadenas.de/incident/891593 Sat, 09 May 2026 07:00:28 -0000 https://status.cadenas.de/incident/891593#f2776127e52234190ab7f33094c25212e2e3319b93bd514209e7de7704fdf014 Location: German Datacenter Scope: Network infrastructure patching Impact: No disruption to customer services Reason: Services redirection to Canadian Datacenter PARTcommunity Maintenance https://status.cadenas.de/incident/836757 Sun, 01 Mar 2026 06:30:00 -0000 https://status.cadenas.de/incident/836757#75c3bf806e8c635f595568d281d82fc6ef3d69f142b0d3d9a7daec60a398e3f2 Major Update is being performed. Network Maintenance https://status.cadenas.de/incident/792491 Mon, 05 Jan 2026 10:30:34 -0000 https://status.cadenas.de/incident/792491#e76832b63cc7c73c5217c26f401d62519319e649f4cd1f3a23a3a94c765dd2c9 Location: German Datacenter Scope: Network infrastructure patching Impact: No disruption to customer services Reason: Services redirection to Canadian Datacenter DNS Service Issue https://status.cadenas.de/incident/750033 Thu, 23 Oct 2025 14:06:00 -0000 https://status.cadenas.de/incident/750033#97ccc97e44677ba798c21eb88fca920d0fd09948f8e297822410389fe3c3eddb Access to our hosting services may have been restricted. Database Maintenance https://status.cadenas.de/incident/667460 Fri, 01 Aug 2025 13:00:00 -0000 https://status.cadenas.de/incident/667460#65bc2a38105a6203ae4f1fb1148ba51783a2c66f26d23b8876c94de93d17ab9f Location: German Datacenter Scope: Database maintenance for PARTcommunity Statistic Impact: Unavailability of PARTcommunity statistic area Reason: Database optimization DNS Service Issue https://status.cadenas.de/incident/543858 Fri, 11 Apr 2025 20:00:00 -0000 https://status.cadenas.de/incident/543858#c133b35309db18b711fa7b8527e640608a95951f69bcd27bc8c9f1a8a4d4e5a0 Access to our hosting services may have been restricted. Network maintenance in data centers Germany and Canada https://status.cadenas.de/incident/472267 Wed, 04 Dec 2024 13:15:49 -0000 https://status.cadenas.de/incident/472267#7b277bdea64bbb7542262ce28588fc3e10fc05abeb1d9a3d750666bdead16647 No impact on customer services expected. PARTserver Release 12.9 https://status.cadenas.de/incident/460657 Thu, 14 Nov 2024 08:00:00 -0000 https://status.cadenas.de/incident/460657#5d93db0b6a62606e3dd85ae1abfbc498aa6f690519dcdd3b8faf276884eb97fd The software update does not result in a service outage. Following formats will be discontinued: - Creo 5 - Inventor 2019 - Revit 2019 - SolidEdge 2019 - NX 12 Following formats will become the new PARTserver standards: - Creo 8.0 - Inventor 2021 - Revit 2021 - SolidEdge 2021 - NX 2007 DNS Service Issue https://status.cadenas.de/incident/460235 Tue, 12 Nov 2024 17:16:00 -0000 https://status.cadenas.de/incident/460235#32ff10680326bb924b3e8f390ae604a5cbf39f033e4bb8fa9fe6d4e73935477e Access to our hosting services may have been restricted. CAD Generation for neutral formats stopped working https://status.cadenas.de/incident/343478 Wed, 20 Mar 2024 09:10:00 -0000 https://status.cadenas.de/incident/343478#2e49e6680e7e7a896fb5b421231da496247089973660b6242d99457c8afbb69e We have resolved the issue. CAD Generation for neutral formats stopped working https://status.cadenas.de/incident/343478 Wed, 20 Mar 2024 09:00:00 -0000 https://status.cadenas.de/incident/343478#032b6fb891ab8741a4ddb4f6f5edae1185921ab24506dc149a1deca77a2dcde8 CAD Generation for neutral formats stopped working for some regions, including North America and Asia. We are investigating the issue. Network migration in data center Canada https://status.cadenas.de/incident/339723 Tue, 12 Mar 2024 09:00:00 -0000 https://status.cadenas.de/incident/339723#e87647d80cae08cdd6678fc2c32a4689b9fd2c0565f67b4566fb58e54698a600 We don't expect negative impact on our customer services. However, the CAD generation runs with less capacity during the maintenance. Database server maintenance in Canadian datacenter https://status.cadenas.de/incident/289287 Sun, 19 Nov 2023 09:30:00 -0000 https://status.cadenas.de/incident/289287#fb850d646da23f45116123e8bb3cacc330748435a4e23e94d22525f85a4516cb Database maintenance finished. Network maintenance in data center Germany https://status.cadenas.de/incident/272195 Fri, 13 Oct 2023 12:30:00 -0000 https://status.cadenas.de/incident/272195#d220ae9dc055be02abadd83059f13891b014f8b00c4cdb66e3868363ddcfbda2 Time-critical customer services are not affected by this maintenance, as a prior failover to Canada data center ensures their availability. CAD Generation stopped working partially https://status.cadenas.de/incident/265634 Thu, 28 Sep 2023 17:15:00 -0000 https://status.cadenas.de/incident/265634#37461c8c0990a591a620164413e80591291494fcb98a2f79f1c1794c12718c01 Issue has been found and resolved. CAD Generation is fully functional again. CAD Generation stopped working partially https://status.cadenas.de/incident/265634 Thu, 28 Sep 2023 17:00:00 -0000 https://status.cadenas.de/incident/265634#a4e0777376b5d63ab6ee23ba7bca9981cf0e8ef6f474040dff3fed43697c4c43 CAD Generation stopped working for some regions, including North America and Asia. We are investigating the issue. Update PARTserver https://status.cadenas.de/incident/238173 Thu, 27 Jul 2023 15:30:00 -0000 https://status.cadenas.de/incident/238173#e1fd5fb5a5a0fa2318628154bc4ac01f80aa74448c097769e386fbd0ab709dec We are rolling out an update of PARTserver. We do not expect any negative impact on our services and users. Storage Migration 3Dfindit https://status.cadenas.de/incident/232066 Wed, 12 Jul 2023 16:45:00 -0000 https://status.cadenas.de/incident/232066#e34d31ebfc320b7ee7f74376ffdbdc026bf4eac72a0229e695f8d02294fdecc5 We do not expect any negative impact on our services and users. Update 3Dfindit https://status.cadenas.de/incident/231460 Tue, 11 Jul 2023 14:00:00 -0000 https://status.cadenas.de/incident/231460#17ca2863ad9bdc987c4717ca52b15499b5d69045b5576fc4410d0952dc6f6b2b Maintenance completed Update 3Dfindit https://status.cadenas.de/incident/231460 Tue, 11 Jul 2023 12:00:00 -0000 https://status.cadenas.de/incident/231460#1f5be954bcb5070502fa77bd1c732f064f908fb956e165bd80f70052a8704173 We are rolling out an update of 3Dfindit. We do not expect any negative impact on our services and users.